FAQ

Hygiene standards governing cheese production today mean that it is not possible to visit the factory and the layout of the premises mean that neither is it possible to look through the windows to view the production lines.

Yes, if you wish. A guide is always available within the museum. Alternatively you can refer to the information panels, access our website by scanning the QR codes, or listen to the audio guide that is available online for free.

A regular visit takes approximately 90 minutes.

Ideally you should arrive by 3.30pm. The butter making workshops operate at a fixed timetable and the last workshop starts one hour before the museum closes.

We are obliged to respect norms of health and hygiene with respect to food handling and therefore no animals are allowed on site (with the exception of service and assistance animals).

By purchasing your tickets directly at the museum, it is possible to participate in the butter making workshop only. We make a slight reduction to the regular tariff for the combined visit.

We recommend that participants wear closed shoes. Long hair should be tied back. Ideally you should remove any items of jewellery (rings, watches, bracelet) before entering the museum and leave them in your car.

We organise this option only for people who arrive at the museum at the last minute. In this case you should make the arrangement with the member of staff on duty in the ticket office so that they can reserve your place in the workshop for a specific time the next day.

To guarantee your place in the butter making workshop, we charge for both activities at the same time. This serves as a deposit to cover the costs of the ingredients we will prepare in advance.